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Service Leader-Procurement

Malaysia Shangri-La MYR 3,500–6,000 per month*
Job Description

The Service Leader-Procurement supports hotel purchasing operations by sourcing goods and services, obtaining quotations, comparing suppliers, preparing purchase orders, monitoring deliveries, and maintaining accurate procurement records. Candidates are generally expected to have experience in hotel purchasing, procurement, or supply-chain administration, preferably within a luxury hospitality environment. Strong negotiation, organization, communication, and supplier-management skills are important, along with good knowledge of Microsoft Office and purchasing systems. The successful candidate should be detail-oriented, ethical, cost-conscious, and able to work closely with finance, kitchens, food and beverage, housekeeping, and engineering teams. Flexibility, reliability, and a service-focused attitude are also expected.

Company Info

Shangri-La Hotels and Resorts is a Hong Kong-based luxury hospitality group operating hotels, resorts, and related properties across Asia, the Middle East, Europe, North America, and other international markets. The company is known for refined service, comfortable accommodation, extensive dining facilities, and strong destination-based resort experiences. Shangri-La properties typically employ large multicultural teams across rooms, food and beverage, culinary operations, finance, engineering, sales, and procurement. Its service culture emphasizes genuine hospitality, professionalism, teamwork, and attention to detail. In Malaysia, Shangri-La operates prominent city and resort properties, including hotels in Kuala Lumpur, Penang, and Kota Kinabalu. A procurement role with the group can provide practical experience in hospitality supply chains, vendor relations, purchasing controls, and supporting the day-to-day operations of a large international hotel.

Destination Guide

Malaysia offers opportunities in hotels, resorts, restaurants, tourism, retail, logistics, technology, and shared services. Popular island and coastal destinations such as Langkawi, Penang, Kota Kinabalu, and islands on the east coast attract hospitality workers, while Kuala Lumpur provides broader corporate opportunities. Local culture is multicultural, with Malay, Chinese, Indian, and indigenous influences, and English is commonly used in business and tourism. Lifestyle ranges from busy city living to relaxed beach and resort communities; food, public transport, and accommodation costs vary considerably by location. Foreign employees normally need an employer-sponsored Employment Pass, with the company handling much of the application process and immigration documentation. Candidates should confirm salary, accommodation, medical benefits, transport, and relocation support before accepting an offer. Malaysia is generally welcoming, but applicants should research regional weather, local customs, and employment regulations before moving.

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