The Sales Manager is responsible for developing business, increasing room and event revenue, managing key accounts, and building relationships with corporate, travel-trade, and group clients. Candidates typically need a degree in hospitality, business, or a related field, along with several years of hotel sales experience and a strong understanding of the Philippine market. Excellent communication, negotiation, presentation, and customer relationship skills are essential. The successful candidate is expected to meet revenue targets, prepare sales plans and forecasts, conduct client visits, represent Shangri-La professionally, and work closely with revenue, reservations, events, and operations teams. Flexibility, commercial awareness, confidence, and willingness to travel are important.
Shangri-La Hotels and Resorts is a leading international luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other destinations. The company is known for personalized Asian hospitality, high service standards, and premium accommodation, dining, wellness, and event facilities. In the Philippines, Shangri-La operates established properties in destinations such as Manila, Cebu, and Boracay. Its hotels serve leisure travelers, business guests, conferences, weddings, and long-stay residents. Employees generally work in a polished, guest-focused environment where teamwork, cultural awareness, professional presentation, and attention to detail are highly valued. Sales teams support the commercial performance of the property by developing accounts, promoting facilities, and maintaining strong partnerships with local and international clients.
The Philippines offers hospitality, tourism, sales, events, and customer-service opportunities across Luzon, Cebu, Boracay, Palawan, and other resort islands. Manila provides the broadest corporate and hotel market, while Cebu and Boracay offer strong tourism-focused careers. Filipino culture is warm, family-oriented, English-speaking, and relationship driven; respect, hospitality, and community are important in daily life. Lifestyle varies from busy urban living to relaxed beach communities, with generally affordable food and services but higher housing costs in major business districts and resort areas. Foreign nationals usually need an employer-sponsored work permit and appropriate visa, commonly involving an Alien Employment Permit and a 9(g) work visa. Employers often guide the process. Candidates should verify current immigration rules, secure accommodation, and budget for transport, healthcare, and seasonal relocation costs.
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