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Service Associate - Spa Therapist

Malaysia Shangri-La MYR 1,800–MYR 2,800 per month, potentially supplemented by service charge, tips, and staff benefits*
Job Description

The Spa Therapist provides professional massage and wellness treatments, welcomes guests, conducts consultations, recommends suitable services, and maintains high standards of hygiene and guest care. Candidates should have relevant spa or beauty therapy training, practical treatment experience, strong communication skills, and a friendly, service-focused attitude. Knowledge of massage techniques, body treatments, product use, and health and safety procedures is expected. The role may require flexibility to work shifts, weekends, and public holidays. Candidates should be well presented, reliable, physically fit, and comfortable working in a luxury resort environment. Previous experience in a hotel or resort spa and relevant Malaysian certification would be advantageous.

Company Info

Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts, and related properties across Asia, the Middle East, Europe, North America, and other international markets. The group is known for warm Asian hospitality, high service standards, and distinctive guest experiences. Its Malaysian properties include luxury city hotels and resort destinations, with facilities commonly featuring restaurants, pools, meeting spaces, recreational activities, and wellness centres. Employees typically work in multicultural teams and receive exposure to international hospitality practices. Depending on the property and employment package, benefits may include staff meals, uniforms, training, accommodation or allowance, medical coverage, service charge, and discounted stays. Shangri-La generally values professionalism, genuine care for guests, teamwork, personal presentation, and continuous development.

Destination Guide

Malaysia offers hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Sabah, and resort islands along the east coast. For a spa therapist, Langkawi and Penang provide strong resort, wellness, and tourism employment, while Kuala Lumpur offers more year-round hotel and city-spa positions. Malaysian culture is diverse, combining Malay, Chinese, Indian, and indigenous traditions, with excellent food and generally welcoming communities. Lifestyle costs are moderate, although island accommodation and transport can be higher. Foreign employees normally need an employer-sponsored Employment Pass or suitable work permit arranged before starting work; requirements depend on nationality, salary, and position. Employers may assist with immigration, accommodation, and relocation, but this should be confirmed in writing. Malaysia has tropical weather, convenient domestic flights, and good opportunities for exploring beaches, rainforests, and cultural sites during days off.

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