The Secretary – F&B Services supports the Food and Beverage department with administrative and coordination duties. Typical requirements include strong organisation, accurate document handling, good written and spoken English, proficiency in Microsoft Office, and relevant hotel or office experience. Cantonese and Mandarin are valuable in Hong Kong. The successful candidate is expected to manage correspondence, schedules, reports, meeting arrangements, records, purchase or payment documents, and communication between F&B outlets and other departments. Professional presentation, discretion, attention to detail, flexibility, and the ability to work in a fast-paced hospitality environment are important. Experience with hotel systems and knowledge of F&B operations would be an advantage.
Shangri-La is an international luxury hospitality group founded in Hong Kong and recognised for its hotels, resorts, and distinctive Asian-inspired service. The group operates properties across Asia, the Middle East, Europe, North America, and other international markets under the Shangri-La, Kerry, JEN, and Traders brands. Its hotels typically provide accommodation, restaurants and bars, conferences, wellness facilities, and business services. Shangri-La places strong emphasis on genuine hospitality, personalised guest experiences, professional development, and teamwork. In Hong Kong, the company has a long-established presence and is known for luxury properties serving business travellers, leisure guests, events, and local customers. Employees may benefit from structured hotel training, internal mobility, staff meals or discounts, and exposure to a multicultural operating environment, although benefits vary by property and employment contract.
Hong Kong is a compact, highly connected territory made up of Hong Kong Island, Kowloon, the New Territories, and outlying islands. It offers opportunities in hotels, restaurants, finance, retail, aviation, technology, and international business. The culture blends Cantonese traditions with global influences; Cantonese is dominant, while English is widely used in professional and hospitality settings. Life is energetic and convenient, with excellent public transport, hiking trails, beaches, shopping, and diverse dining, though housing costs are high and apartments are often small. Overseas employees generally need an employment visa sponsored by an approved employer, with proof of qualifications, a confirmed job, and market-level salary; dependants may qualify for linked visas. Before relocating, candidates should confirm the contract, housing budget, medical coverage, visa sponsorship, tax position, and working hours. The city’s efficient transport and strong hospitality sector make it practical for international hotel professionals.
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