Security Supervisor

Job Description

The Security Supervisor oversees daily hotel security operations, supervises security officers, monitors access control and surveillance systems, responds to incidents, prepares reports, and supports emergency and evacuation procedures. Candidates are generally expected to have previous security experience, preferably in a luxury hotel or large property, with supervisory ability and strong communication skills. Knowledge of Cantonese and English is valuable in Hong Kong, while Mandarin is an advantage. The role requires integrity, alertness, physical fitness, sound judgment, and willingness to work rotating shifts, overnight duties, weekends, and public holidays. Relevant security, first-aid, fire-safety, or law-enforcement training is beneficial.

Company Info

Shangri-La is a major luxury hospitality group founded in Hong Kong and recognized for its Asian-inspired service, elegant hotels, and resort experiences. The group operates properties across Asia, the Middle East, Europe, North America, and other international destinations under brands including Shangri-La, Kerry Hotels, JEN by Shangri-La, and Traders. Its Hong Kong hotels serve business travelers, leisure guests, meetings, events, and long-term residents, supported by restaurants, wellness facilities, and extensive guest services. Shangri-La places strong emphasis on warm hospitality, professional standards, guest safety, colleague development, and responsible business practices. Working for the company can provide experience in a structured international hotel environment, with opportunities to develop in security, hotel operations, and broader hospitality management.

Destination Guide

Hong Kong offers strong employment opportunities in hotels, restaurants, finance, retail, logistics, technology, healthcare, and professional services. Hospitality roles are concentrated on Hong Kong Island, Kowloon, and major resort areas such as Lantau, with excellent public transport connecting the territory. The culture blends Cantonese traditions, international influences, festivals, temples, markets, and a fast-paced professional lifestyle. Residents enjoy efficient transport, diverse food, hiking trails, beaches, and lively nightlife, although housing is expensive and space is limited. Overseas applicants normally need an employment visa sponsored by an eligible employer, with proof of qualifications, a genuine job offer, and market-appropriate pay. Dependants may usually apply under separate arrangements. New arrivals should budget for accommodation deposits, obtain a Hong Kong identity card after approval, and check tax, insurance, and employment-contract requirements before relocating.