Security Officer

Job Description

The Security Officer is responsible for protecting guests, colleagues, hotel property and assets while maintaining a safe and welcoming environment. Requirements typically include previous security or hotel experience, good communication skills, physical fitness, alertness, and the ability to remain calm during emergencies. Candidates should be familiar with patrol procedures, access control, incident reporting, CCTV monitoring and basic emergency response. A valid Hong Kong security personnel permit or relevant local licence may be required. Fluency in Cantonese is commonly expected, while English and Mandarin are useful. The successful candidate should demonstrate integrity, discretion, excellent customer service and flexibility to work rotating shifts, overnight duties, weekends and public holidays.

Company Info

Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and related properties across Asia, the Middle East, Europe, North America and other international markets. Its brands are known for warm Asian hospitality, high service standards and attention to personalised guest experiences. Shangri-La hotels typically offer accommodation, dining, meetings, wellness and leisure facilities, supported by large multicultural teams. In Hong Kong, the group has operated prominent properties including Kowloon Shangri-La and Island Shangri-La. Employees generally work in a structured, service-focused environment with training, career development and opportunities to move between departments or destinations. Benefits vary by property and position but may include meals, medical coverage, staff rates, incentives and paid leave.

Destination Guide

Hong Kong is a highly connected international city with strong opportunities in hospitality, security, finance, retail, aviation, technology and professional services. Its culture blends Cantonese traditions with global influences, and Cantonese is valuable for customer-facing roles; English is widely used in business and hotels, while Mandarin is also helpful. Lifestyle options range from dense urban districts and excellent dining to beaches, hiking trails and outlying islands. Public transport is efficient, though accommodation can be expensive, especially near Central, Admiralty and major hotel areas. Foreign nationals normally need an approved employment visa before starting work, with the employer sponsoring the application and demonstrating a genuine position. Applicants should confirm salary, accommodation, medical coverage, working hours and visa eligibility directly with the employer. Hong Kong uses the Hong Kong dollar and has a subtropical climate with hot, humid summers and milder winters.