The Sales Coordinator supports Shangri-La’s sales team with proposals, contracts, client correspondence, reports, appointments, group enquiries and sales activity tracking. Candidates should generally have a diploma or degree in hospitality, business or a related field, along with administrative or hotel sales experience. Strong organisation, attention to detail, communication and computer skills are expected. The role requires professional English, confidence dealing with corporate clients and hotel departments, and the ability to manage several deadlines accurately. As an Emirati National position, applicants must meet UAE nationality requirements and demonstrate a positive, service-focused attitude, commercial awareness and willingness to support revenue-generating initiatives.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognised internationally for warm Asian hospitality, personalised service and high-quality accommodation. The group operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other destinations. Its properties typically offer guestrooms, restaurants, meeting facilities, leisure amenities and wellness services for both business and leisure travellers. Shangri-La places strong emphasis on guest satisfaction, service excellence, colleague development and responsible business practices. In the United Arab Emirates, the company operates luxury properties serving corporate travellers, tourists, families and high-end events. A sales coordinator joining Shangri-La would work closely with commercial, reservations, events and operational teams while gaining experience in an international hotel environment.
The United Arab Emirates is not an island, but it offers coastal living, beaches and vibrant waterfront communities. Job opportunities are strong in hospitality, tourism, aviation, retail, finance, technology, construction and healthcare, especially in Dubai and Abu Dhabi. UAE culture combines Islamic traditions, Emirati heritage and a highly international population; respectful dress and behaviour are important. Lifestyle can be modern and fast-paced, with excellent dining, shopping and entertainment, although summers are extremely hot. Most expatriates require employer-sponsored residence and work visas, while Emirati National roles are reserved for UAE citizens. Employers commonly assist with visa processing, medical tests and Emirates ID arrangements, but candidates should confirm benefits, housing, transport and insurance. Relocation costs vary considerably, and accommodation is often the largest expense. Public transport is good in major cities, while a car is useful outside central areas.
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