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Supervisor - Housekeeping

Malaysia Shangri-La MYR 2,500–MYR 4,000 per month, potentially with service charge, meals, accommodation, medical benefits, or other hotel benefits*
Job Description

The Housekeeping Supervisor oversees room attendants and public-area cleaning staff, ensuring guest rooms and hotel facilities meet Shangri-La’s cleanliness and presentation standards. Typical requirements include previous housekeeping experience in a hotel or resort, supervisory skills, knowledge of cleaning procedures and chemicals, good English communication, and the ability to work shifts, weekends, and public holidays. The successful candidate is expected to allocate daily tasks, inspect rooms, manage supplies, train colleagues, respond promptly to guest requests, report maintenance issues, and follow health, safety, and service standards. Attention to detail, reliability, physical stamina, and a professional, guest-focused attitude are essential.

Company Info

Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group operating hotels, resorts, and city properties across Asia, the Middle East, Europe, North America, and other international markets. The company is known for personalised service, strong guest-care standards, and its Asian-inspired hospitality culture. Shangri-La properties in Malaysia include luxury hotels and resorts in destinations such as Kuala Lumpur, Penang, and Kota Kinabalu. Employees generally work in a structured, service-oriented environment with opportunities for training, internal mobility, and progression across the group. The company employs people across accommodation, food and beverage, engineering, wellness, events, finance, and guest services. Benefits and working conditions vary by property, position, and local employment terms.

Destination Guide

Malaysia offers hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Sabah, Sarawak, and coastal resort areas. Housekeeping, food and beverage, front office, wellness, engineering, and guest-relations roles are commonly available, particularly during busy tourism periods. Malaysian culture is multicultural, with Malay, Chinese, Indian, and indigenous influences reflected in food, festivals, language, and daily life. Living costs are generally moderate, though resort islands and major cities can be more expensive. Langkawi and Penang provide relaxed island lifestyles, beaches, heritage areas, and active tourism communities. Foreign employees normally need an employer-sponsored employment pass, and the hiring company usually manages the application and approval process before work begins. Candidates should confirm accommodation, transport, service-charge arrangements, medical coverage, contract terms, and visa responsibilities before relocating. English is widely used in hotels, while Malay is the national language.