The Captain supervises daily front-of-house operations at Hung Tong, ensuring efficient, polished Cantonese restaurant service and an excellent guest experience. Requirements typically include relevant experience in a quality hotel or fine-dining restaurant, strong knowledge of food and beverage service, good communication skills in English and Cantonese or Mandarin, and the ability to lead and train service staff. The successful candidate is expected to be attentive, professional, well presented, commercially aware and capable of handling guest requests, complaints, reservations and busy service periods. Familiarity with Shangri-La service standards and Cantonese cuisine would be advantageous. Shift work, weekends and public holidays are normally required.
Shangri-La is a globally recognised luxury hospitality group founded in Asia, operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other markets. The group is known for personalised service, comfortable facilities and strong links to local culture and cuisine. Its Hong Kong properties include luxury hotels in prominent areas such as Tsim Sha Tsui and Admiralty, serving both international travellers and local guests. Hung Tong is associated with Shangri-La’s Cantonese dining offering and focuses on refined regional cuisine, professional service and a high-quality restaurant experience. Employees generally work within structured hotel operations, with opportunities for training, internal mobility and career development. Benefits and service-charge arrangements vary by property, position and employment contract.
Hong Kong is a dense, energetic international city with major hospitality opportunities in hotels, restaurants, luxury retail, events and tourism. Although often described as an island destination, the region includes Hong Kong Island, Kowloon and the New Territories, connected by efficient rail, ferry and road networks. The culture blends Cantonese traditions with international influences; Cantonese food, festivals and family values are important, while English is widely used in business and hotels. Life is convenient but fast paced, with excellent public transport, extensive shopping and abundant hiking and waterfront areas. Rent can be expensive, particularly near central districts, so many employees choose shared accommodation or live farther from work. Overseas hires usually need an employer-sponsored Hong Kong employment visa, commonly assessed under the General Employment Policy, with proof of qualifications, a confirmed job and suitable salary. Dependants may be eligible for visas, subject to approval.
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