The Business Development Manager is responsible for increasing hotel revenue by developing corporate, leisure, group and event business. Requirements typically include relevant sales or hospitality experience, strong knowledge of local and international markets, excellent communication and negotiation skills, and confidence using customer relationship management systems. The candidate is expected to build long-term client relationships, identify new accounts, manage sales activities, prepare proposals, conduct hotel inspections, represent Shangri-La at industry events and achieve agreed revenue targets. A professional presentation, commercial awareness, organisation, teamwork and flexibility are important. Experience in luxury hotels, tourism, events or business development is highly valued, along with the right to work in Australia.
Shangri-La Group is a leading international hospitality company headquartered in Hong Kong. It operates luxury hotels, resorts and residences across Asia, the Middle East, Europe, North America and Australia under brands including Shangri-La, Kerry Hotels, JEN and Traders. The group is known for personalised Asian-inspired hospitality, high service standards and distinctive properties in major cities and resort destinations. Australian operations have included prominent hotels such as Shangri-La Sydney, which is recognised for its harbour views, luxury accommodation, dining and conference facilities. Employees generally work in a multicultural environment with opportunities across hotel operations, sales, events, food and beverage, guest services and corporate functions. The company places strong emphasis on guest satisfaction, professional development, teamwork and creating memorable experiences for both leisure and business travellers.
Australia offers opportunities in hospitality, tourism, events, sales, healthcare, construction, technology and professional services, particularly in Sydney, Melbourne, Brisbane, Perth, Adelaide, Cairns and major resort areas. Its culture is generally informal, multicultural and outdoors-oriented, with an emphasis on work-life balance, direct communication and workplace safety. Lifestyle varies from busy city living to relaxed coastal and regional communities, with beaches, national parks and strong sports traditions. Australia is not a single island destination in the usual travel sense, but it is an island continent with many nearby islands. Visa options include employer-sponsored visas, skilled migration, temporary graduate visas and working holiday visas, depending on nationality and eligibility. Relocating usually requires a valid visa, employment rights, tax file number, local bank account, health insurance and suitable housing. Living costs, especially rent, can be high in major cities.
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