The Food & Beverage Supervisor oversees daily operations in assigned outlets, ensuring efficient service, guest satisfaction and compliance with Shangri-La standards. Typical requirements include relevant hotel or restaurant experience, supervisory ability, strong communication skills and good knowledge of food and beverage service. The successful candidate is expected to lead and coach service staff, coordinate with the kitchen and other departments, handle guest requests or complaints professionally, monitor cleanliness and presentation, control stock and minimise wastage. Flexibility to work shifts, weekends and public holidays is essential. A positive attitude, attention to detail, cultural awareness and the ability to remain calm in a busy luxury-hotel environment are important.
Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is recognised for personalised service, distinctive Asian hospitality and high standards in accommodation, dining, wellness and guest experiences. Shangri-La Singapore is a well-established urban resort hotel set amid landscaped gardens, offering guestrooms, suites, restaurants, bars, meeting facilities and recreational amenities. The property serves leisure travellers, business guests, families and event clients. Employees typically work in a multicultural environment with structured operating standards, service training and opportunities to develop within the wider hospitality group.
Singapore is a compact, well-connected city-state with strong opportunities in hotels, restaurants, tourism, retail, finance, technology and healthcare. Hospitality roles are commonly available in luxury hotels, resorts, food-and-beverage outlets and events, although competition can be strong. The culture is multicultural, orderly and service-focused, with English widely used alongside Mandarin, Malay and Tamil. Life is convenient and safe, with excellent public transport, varied food, shopping and abundant urban attractions, though rent and daily expenses can be high. Foreign employees generally need an employer-sponsored work pass, such as an Employment Pass, S Pass or Work Permit, depending on qualifications, salary and occupation. Employers normally submit the application to Singapore's Ministry of Manpower. Candidates should confirm salary, accommodation, medical coverage, working hours and relocation support before accepting an offer.
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