The Food & Beverage Hostess welcomes guests, manages restaurant seating, handles reservations, provides information about menus and services, and helps ensure a smooth dining experience. Typical requirements include previous experience in hotel or restaurant operations, excellent spoken English, polished presentation, good customer-service skills, and the ability to remain calm during busy periods. Knowledge of additional languages and familiarity with hospitality systems are advantageous. The successful candidate is expected to be warm, attentive, well organised, and comfortable working shifts, weekends, and public holidays. Shangri-La also expects strong teamwork, cultural awareness, professional grooming, and a genuine commitment to exceeding guest expectations.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognised for its service culture, elegant properties, and Asian-inspired approach to guest care. The group operates hotels, resorts, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other international markets. Shangri-La Hotel Singapore is a well-established luxury property known for extensive gardens, restaurants, event facilities, and high standards of service. Employees typically work in a multicultural environment and receive exposure to international guests and hotel operations. The company places emphasis on hospitality excellence, teamwork, professional development, guest satisfaction, and creating memorable experiences. Benefits and employment conditions vary according to the position, contract, and Singapore employment regulations.
Singapore is a compact, highly developed island city-state with strong opportunities in hotels, restaurants, tourism, retail, finance, technology, healthcare, and logistics. The culture is multicultural, with Chinese, Malay, Indian, and international influences; English is widely used at work, while Mandarin, Malay, and Tamil are also official languages. Life is convenient and safe, with excellent public transport, modern healthcare, plentiful food options, and many parks and attractions, although housing and daily expenses can be high. Foreign workers generally need an employer-sponsored work pass, such as an Employment Pass, S Pass, or Work Permit, depending on qualifications, salary, and occupation. Employers usually guide successful candidates through the application process. Before relocating, budget for accommodation, deposits, transport, insurance, and settling-in costs, and verify the contract and pass eligibility with Singapore’s Ministry of Manpower.
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