Assistant Executive Housekeeper

Job Description

The Assistant Executive Housekeeper supports the Executive Housekeeper in managing daily housekeeping operations, including guest rooms, public areas, laundry, supplies, inspections and team scheduling. Candidates should have hotel housekeeping experience, preferably in a luxury or international property, with supervisory or managerial responsibility. Strong knowledge of cleaning standards, hygiene, safety procedures and inventory control is expected. The role requires good communication, organisation, attention to detail and the ability to train and motivate colleagues. Flexibility to work shifts, weekends and public holidays is essential. A professional, guest-focused attitude and the ability to resolve service issues promptly are important, along with basic computer skills and the ability to work effectively with other hotel departments.

Company Info

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. The group is recognised for warm Asian hospitality, high service standards and properties located in major cities, beach destinations and resort areas. Shangri-La hotels typically offer accommodation, restaurants, wellness facilities, events and extensive guest services. In Malaysia, the company operates well-known properties in destinations such as Kuala Lumpur, Penang and Kota Kinabalu. Employees generally work in a structured international hotel environment with opportunities for professional development, cross-department experience and career progression. Housekeeping teams play a central role in maintaining the cleanliness, comfort and presentation standards associated with the Shangri-La brand.

Destination Guide

Malaysia offers opportunities in luxury hotels, resorts, restaurants, tourism, wellness and events, particularly in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and other coastal destinations. Island life in Langkawi is relaxed and outdoors-oriented, with beaches, rainforests and water activities, while Penang combines heritage, food culture and urban convenience. Malaysian culture is diverse, shaped by Malay, Chinese, Indian and indigenous communities, with English widely used in hospitality. Living costs are generally moderate, though resort islands may have higher housing and transport costs. Foreign employees normally need an employment pass sponsored by the hiring company; approval depends on qualifications, salary and immigration requirements. Employers may assist with accommodation, flights and relocation, but this should be confirmed in the offer. Candidates should arrange certified documents, medical checks and appropriate insurance before moving.