The Service Leader – Finance Shared Services is expected to supervise finance service delivery, maintain accurate and timely accounting processes, and support hotels or business units with reporting, reconciliations, payables, receivables, controls, and policy compliance. Candidates should have a degree or diploma in accounting, finance, or a related discipline, with relevant shared-services or hospitality finance experience. Strong knowledge of accounting principles, financial systems, Microsoft Excel, problem-solving, and communication skills is expected. The successful candidate should be organised, service-oriented, commercially aware, and able to lead a team, meet deadlines, improve processes, protect confidential information, and work effectively with colleagues across different locations.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognised for its Asian-inspired service, comfortable accommodation, and strong emphasis on genuine care. The group operates hotels, resorts, residences, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other international destinations. Shangri-La properties typically provide rooms and suites, restaurants, wellness facilities, meetings and events, and leisure experiences. The company places importance on service excellence, teamwork, cultural awareness, colleague development, and responsible business practices. In Malaysia, Shangri-La has established properties in destinations including Kuala Lumpur, Penang, and Kota Kinabalu. Finance shared-services roles support consistent financial administration, reporting quality, internal controls, and operational efficiency across the organisation.
Malaysia offers varied opportunities in hospitality, finance, shared services, technology, manufacturing, education, and tourism. Kuala Lumpur is the main business hub, while Penang combines strong employment prospects with island living, and Langkawi and Sabah offer resort-based careers. Malaysian culture is multicultural, with Malay, Chinese, Indian, and indigenous influences reflected in food, festivals, language, and daily life. Living costs are moderate compared with many international cities, although central Kuala Lumpur and popular resort areas can be more expensive. Public transport is strongest in major cities; island locations often require taxis or private transport. Foreign employees generally need an employer-sponsored Employment Pass, with approval and eligibility depending on salary, qualifications, and role. Secure the job offer and pass before relocating, arrange accommodation, obtain suitable health insurance, and check current immigration requirements. Malaysia’s tropical climate is warm and humid year-round.
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