Food & Beverage Administrator

Job Description

The Food & Beverage Administrator supports the hotel’s food and beverage operations through accurate record-keeping, scheduling, correspondence, purchasing coordination, reporting and general office administration. Candidates should be organised, detail-oriented and comfortable handling confidential information, invoices, menus, inventory records and departmental documents. Good communication and computer skills, particularly Microsoft Office, are expected. Previous administrative or hospitality experience is advantageous, while knowledge of hotel food and beverage procedures is helpful. The successful candidate should work well with restaurant, banquet, kitchen and finance teams, manage competing priorities, maintain accuracy under pressure and provide dependable support in a busy, guest-focused environment.

Company Info

Shangri-La is a luxury hospitality group founded in Hong Kong and recognised for its hotels, resorts and serviced residences across Asia, the Middle East, Europe and other international destinations. The company is known for warm Asian hospitality, high service standards and a strong focus on guest comfort. Its properties typically include accommodation, restaurants, bars, banqueting facilities, spas and leisure services. Shangri-La hotels provide opportunities across front office, food and beverage, culinary, housekeeping, engineering, finance and corporate functions. Employees are generally expected to demonstrate professionalism, cultural awareness, teamwork and genuine care for guests. In Malaysia, Shangri-La operates established city and resort properties, offering career paths for both local hospitality professionals and international candidates, subject to applicable employment and immigration requirements.

Destination Guide

Malaysia offers opportunities in hotels, resorts, restaurants, tourism, retail, technology and business services. Popular island destinations include Langkawi, Penang, Pangkor, Tioman and the Perhentian Islands, while Kuala Lumpur and major mainland cities provide broader year-round employment. Malaysian culture is diverse, blending Malay, Chinese, Indian and indigenous traditions, with English commonly used in hotels and business. Lifestyle ranges from busy urban living to relaxed coastal communities, with generally affordable food and transport. Employees should check whether accommodation, meals, transport or service-charge benefits are included in the offer. Foreign nationals normally need an employer-sponsored employment pass, and should not begin work until approval is granted. Requirements vary by nationality, role and salary level. Candidates should confirm visa sponsorship, medical checks, contract terms, insurance and relocation costs directly with Shangri-La before accepting an offer.