The Director of Business Development will lead commercial strategy and revenue-generating initiatives for Shangri-La’s Rasa Sayang Resort and Golden Sands Resort in Penang. Requirements typically include a degree in business, hospitality, marketing or a related field, together with substantial experience in hotel sales, business development or resort commercial leadership. The successful candidate should understand leisure, corporate, MICE and international markets, maintain strong relationships with travel partners and key accounts, and use market intelligence to identify new opportunities. Expectations include achieving business targets, developing effective sales plans, collaborating with revenue and marketing teams, representing the resorts professionally, and leading or mentoring commercial staff. Strong communication, negotiation, analytical and leadership skills are essential, along with flexibility to work with regional and international clients.
Shangri-La Group is a major luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and related properties across Asia, the Middle East, Europe and other international markets. The group is known for Asian-inspired hospitality, personalized service and premium leisure and business accommodation. In Malaysia, Shangri-La operates several respected properties, including Rasa Sayang Resort & Spa and Golden Sands Resort in Batu Ferringhi, Penang. Rasa Sayang focuses on an upscale, tranquil resort experience, while Golden Sands is designed with families and leisure travelers in mind. The company offers career opportunities across hotel operations, sales, finance, culinary services, wellness and leadership. Employees are generally expected to uphold high service standards, work collaboratively across departments and represent the Shangri-La brand with professionalism, warmth and cultural awareness.
Penang is Malaysia’s best-known island destination for combining resort employment with urban convenience. Job opportunities are available in hotels, restaurants, tourism, events, retail, education, healthcare and technology, with Batu Ferringhi particularly active in leisure hospitality. The island has a multicultural identity shaped by Malay, Chinese, Indian and colonial influences, reflected in its festivals, architecture and famous street food. Lifestyle is relaxed but lively, with beaches, heritage areas, hiking trails, shopping and excellent dining. English is widely used in business and tourism, although Malay is the official language. Foreign professionals normally need an employer-sponsored Malaysian employment pass; the company typically handles the application, subject to immigration approval and eligibility. Relocation costs vary, but housing, transport and daily expenses are generally lower than in Kuala Lumpur or Singapore. Traffic can be busy, and many residents use ride-hailing services or private vehicles. Families should consider schools, healthcare access and housing location before moving.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...