The Events Manager will plan, coordinate and deliver conferences, weddings, banquets and other events for Shangri-La Rasa Sayang Resort and Golden Sands Resort. Requirements typically include a diploma or degree in hospitality, event management or a related field, together with several years of hotel or event experience. Strong organizational, budgeting, negotiation and communication skills are essential. The successful candidate is expected to manage client relationships, coordinate with operations and suppliers, meet revenue targets, maintain Shangri-La service standards and remain calm while handling multiple deadlines. Professional English is important; knowledge of Malay or other languages and experience in Penang’s hospitality market would be advantageous.
Shangri-La Group is a Hong Kong-based luxury hospitality company operating hotels, resorts and residences across Asia, the Middle East, Europe and other international markets. The group is recognized for its warm Asian hospitality, premium guest service and established brands, including Shangri-La, Kerry Hotels, JEN and Traders. In Malaysia, Shangri-La operates several respected properties, including Rasa Sayang Resort & Spa and Golden Sands Resort in Penang. These resorts serve leisure travelers, families, weddings, corporate groups and large conferences. Employees generally work in a multicultural environment with structured service standards, training opportunities and career paths across the group. The company places strong emphasis on guest satisfaction, professionalism, teamwork and creating memorable experiences, making event management roles particularly suited to candidates with strong commercial awareness and a passion for hospitality.
Penang Island is one of Malaysia’s best-known hospitality and cultural destinations, offering opportunities in hotels, resorts, restaurants, events, tourism, healthcare, education and technology. George Town is famous for its UNESCO-listed heritage streets, temples, mosques, food markets and vibrant multicultural communities shaped by Malay, Chinese, Indian and colonial influences. Life is generally convenient and affordable compared with Kuala Lumpur, with excellent food, beaches, shopping and a relaxed lifestyle, although traffic can be busy and rents vary by neighborhood. International employees normally need employer sponsorship for a valid Malaysian Employment Pass before starting work; the company usually handles approval and immigration documentation. Candidates should confirm visa eligibility, salary, accommodation, insurance and relocation support directly with the employer. Tanjung Bungah, Batu Ferringhi and George Town are popular areas for hospitality workers, while public transport, taxis and ride-hailing services make commuting manageable.
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