The Assistant Outlet Manager supports the daily operation of a hotel restaurant, bar, or dining outlet. Typical requirements include a degree or diploma in hospitality or a related field, previous supervisory experience in a quality hotel or restaurant, strong knowledge of food and beverage service, and good English communication skills. The candidate is expected to supervise staff, maintain service standards, handle guest concerns, monitor sales and costs, support training, and ensure compliance with hygiene and safety procedures. Flexibility, leadership, attention to detail, professional presentation, and the ability to work shifts, weekends, and holidays are essential.
Shangri-La Group is a global luxury hospitality company founded in Hong Kong and known for its hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other destinations. Its properties are recognized for personalized Asian-inspired hospitality, high service standards, premium dining, wellness facilities, and distinctive resort experiences. In the Philippines, Shangri-La operates well-known city and island properties, including Shangri-La The Fort, Manila and Shangri-La Boracay. Employees generally work in guest-focused, multicultural environments with structured operating procedures, training opportunities, and strong emphasis on service quality. The group offers career paths across food and beverage, rooms, culinary, events, wellness, and hotel administration.
The Philippines is an archipelago with major employment hubs in Manila, Cebu, and resort islands such as Boracay, Palawan, and Bohol. Hospitality jobs are widely available in hotels, restaurants, cruise services, tourism, wellness, and events, although resort work may be seasonal and living costs vary considerably. Filipino culture is warm, community-oriented, and strongly influenced by family, Catholic traditions, and English-language education. Island life offers beaches, diving, outdoor activities, and a relaxed social atmosphere, but transport, healthcare access, internet reliability, and typhoon disruption can differ by location. Foreign applicants normally need an employer-sponsored work permit and appropriate visa, commonly an Alien Employment Permit together with a 9(g) work visa; requirements can change. Employers often guide successful candidates through paperwork. Budget for deposits, transport, insurance, and relocation costs, and confirm accommodation, benefits, work location, and visa sponsorship before accepting an offer.
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