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Housekeeping Supervisor

Philippines Shangri-La PHP 25,000–PHP 40,000 per month, potentially supplemented by service charge, meals, accommodation, and other hotel benefits*
Job Description

The Housekeeping Supervisor oversees room attendants and public-area cleaning teams, ensuring guest rooms and hotel facilities meet Shangri-La’s cleanliness and service standards. Typical requirements include previous hotel housekeeping experience, supervisory or team-lead experience, good knowledge of cleaning procedures, attention to detail, and the ability to train and motivate staff. The candidate should be organized, physically fit, dependable, and comfortable working shifts, weekends, and holidays. Strong communication skills, professional grooming, and the ability to respond quickly to guest requests or maintenance concerns are expected. Familiarity with hotel housekeeping systems and basic computer skills is advantageous.

Company Info

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. Its brands are known for warm Asian hospitality, high service standards, and carefully designed guest experiences. In the Philippines, Shangri-La operates established properties in destinations such as Manila, Cebu, and Boracay. The company employs teams across rooms, food and beverage, wellness, engineering, and corporate functions. Employees are generally expected to demonstrate courtesy, professionalism, teamwork, cultural awareness, and a strong commitment to guest satisfaction. Depending on the property and role, benefits may include service charge, staff meals, uniforms, training, medical coverage, and career development opportunities.

Destination Guide

The Philippines offers hospitality opportunities in Manila, Cebu, Boracay, Palawan, Davao, and other resort destinations, particularly in housekeeping, food service, front office, wellness, and tourism management. Filipino culture is welcoming, family-oriented, and community-minded, with English widely used in workplaces. Island living can provide warm weather, beaches, outdoor activities, and a relaxed social atmosphere, although transport, healthcare access, and living costs vary considerably by location. Major resort areas may be more expensive than provincial towns, while Manila offers broader career options and infrastructure. Foreign applicants normally need an employer-sponsored work permit and appropriate visa, commonly an Alien Employment Permit together with a 9(g) work visa; requirements can change, so confirmation with the employer and Philippine authorities is essential. Local applicants should prepare government identification, health documents, and references. Accommodation and meals may be available for resort employees.