The Security Manager or Assistant Security Manager is responsible for protecting guests, employees, property and hotel assets at Shangri-La in Hong Kong. Duties typically include supervising security officers, managing access control, CCTV, patrols, incident investigations, emergency response, fire and life-safety procedures, and coordination with police or emergency services. Candidates should have relevant hotel, hospitality, military, police or security experience, sound knowledge of local regulations, strong communication skills and the ability to remain calm under pressure. Supervisory experience, first-aid or fire-safety training, computer literacy and good English are expected; Cantonese and Mandarin are valuable. The successful candidate should demonstrate integrity, discretion, leadership, sound judgement and a guest-focused approach while working shifts, weekends and public holidays.
Shangri-La is a luxury hospitality group founded in Hong Kong and recognized for its Asian-inspired service, distinctive hotels and resorts, and warm approach to guest care. The group operates properties across Asia, the Middle East, Europe, North America and other international markets under brands including Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders. Its Hong Kong hotels serve business and leisure travelers, dining guests, conference attendees and long-stay visitors. Employees generally work in a multicultural environment with structured hotel operations, training opportunities and career paths across rooms, food and beverage, engineering, security and corporate functions. Shangri-La places strong emphasis on service excellence, safety, professionalism and creating memorable experiences for guests. Specific benefits, working hours and career development opportunities vary by property, department and employment contract.
Hong Kong is a compact, highly connected city and coastal territory rather than a single island, with Hong Kong Island, Kowloon and the New Territories. It offers strong opportunities in hotels, finance, retail, aviation, technology, logistics, education and professional services. The culture blends Cantonese traditions, international business practices, festivals, excellent food and a fast-paced urban lifestyle. Public transport is efficient, while housing can be expensive, especially near major business districts and luxury hotels. International hires usually need an employment visa sponsored by their employer and must meet Immigration Department requirements; dependants may qualify for separate visas. Employers commonly help with documentation, but candidates should confirm sponsorship, medical coverage, housing support and contract terms before relocating. English is widely used in business and hospitality, while Cantonese and Mandarin improve daily communication and career prospects. Hong Kong offers beaches, hiking, islands and extensive dining and cultural attractions.
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