The Business Development Manager – MICE is expected to grow meetings, incentives, conferences and exhibitions business for Shangri-La in the UAE. Requirements typically include a degree or diploma in hospitality, business or marketing, together with several years of hotel sales or MICE experience, strong knowledge of the UAE market and an established corporate or agency network. The candidate should be commercially minded, confident in negotiations and presentations, and capable of developing accounts, preparing proposals, managing site inspections and converting leads into profitable events. Excellent English, communication, organizational and CRM skills are expected. Arabic or additional languages may be advantageous. The role also requires close cooperation with events, rooms, food and beverage and revenue teams while consistently achieving sales targets and maintaining Shangri-La service standards.
Shangri-La is a luxury hospitality group founded in Hong Kong and operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The brand is known for refined accommodation, personalized service and its Asian-inspired approach to hospitality, expressed through the philosophy of genuine care and legendary service. Shangri-La properties typically include restaurants, meeting and event facilities, wellness offerings and extensive business and leisure services. In the United Arab Emirates, the group serves luxury leisure travelers, corporate guests, diplomatic visitors and large-scale events. Employees generally work in an international environment with strong emphasis on guest satisfaction, teamwork, professional presentation and commercial performance. The company offers opportunities across hotel operations, sales, events, finance, engineering and leadership, although specific benefits, career progression and employment terms vary by property and position.
The United Arab Emirates is not an island but a federation of seven emirates, with Dubai and Abu Dhabi offering the largest concentration of hospitality, tourism, events and business-development opportunities. The culture combines Arab and Islamic traditions with a highly international population; respectful dress, public behavior and awareness of religious customs are important. Lifestyle options range from beaches, desert excursions and shopping to restaurants, nightlife, museums and major sporting events. Employers normally sponsor a work visa, residence permit, medical examination and Emirates ID for overseas hires, subject to UAE regulations. Candidates should confirm whether accommodation, transport, health insurance, annual flights and relocation support are included. Costs can be high, particularly for housing in Dubai and Abu Dhabi, so the total package matters. The climate is hot for much of the year, while November to March is generally more comfortable. A passport, authenticated qualifications and a clear employment contract are commonly required.
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