The Waiter/Waitress is responsible for welcoming guests, taking accurate food and beverage orders, serving meals and drinks, clearing tables, processing bills, and maintaining high service standards. Candidates should have previous experience in a hotel or quality restaurant, good spoken English, a pleasant personality, and strong customer-service skills. Knowledge of food and beverage service, hygiene procedures, and point-of-sale systems is helpful. The role requires attention to detail, teamwork, professional presentation, flexibility to work shifts, weekends, and public holidays, and the ability to remain calm in a busy luxury-hospitality environment.
Shangri-La is an international luxury hospitality group headquartered in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and Africa. The brand is known for warm Asian-inspired hospitality, refined accommodation, extensive dining facilities, and personalized guest service. Shangri-La hotels typically provide opportunities in front office, food and beverage, housekeeping, culinary operations, wellness, engineering, and management. Employees may receive structured training, internal career development, staff meals, accommodation or housing support, transport, medical coverage, and travel-related benefits, depending on the property and contract. In the United Arab Emirates, Shangri-La properties serve both international visitors and local residents, with a strong focus on professional service, cultural awareness, presentation, and consistent luxury standards.
The United Arab Emirates is not an island but a federation of seven emirates, including Dubai, Abu Dhabi, and Ras Al Khaimah, with major hotel and tourism opportunities. Hospitality jobs are widely available in hotels, restaurants, resorts, catering, and attractions, especially for candidates with English skills and international service experience. The culture is multicultural and generally welcoming, while Islamic customs should be respected, including modest dress in public places and local practices during Ramadan. Lifestyle varies from busy city living to quieter coastal communities, with excellent shopping, beaches, transport, and healthcare. Employees normally need an employer-sponsored work visa, residence permit, medical screening, and Emirates ID. Employers commonly arrange visa costs and may provide accommodation, meals, transport, insurance, and annual airfare. Confirm these benefits, working hours, probation terms, and contract conditions before relocating.
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