The Waiter/Waitress at Cafe TOO is responsible for welcoming guests, taking orders, serving food and beverages, explaining menu items, clearing tables, processing payments and maintaining high service standards. Candidates should have customer-service or restaurant experience, good communication skills and a professional, friendly manner. Fluency in Cantonese and English is generally expected in Hong Kong, while Mandarin is an advantage. The successful candidate should be attentive, well presented, reliable and comfortable working shifts, weekends and public holidays in a busy international buffet restaurant. Knowledge of food hygiene and the ability to work effectively as part of a team are also important.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and known for its hotels, resorts and city properties across Asia, the Middle East, Europe, North America and other international destinations. The group operates under the Shangri-La, Shangri-La Rasa, JEN by Shangri-La and Traders brands. Its hotels focus on warm Asian hospitality, refined accommodation, quality dining and personalised guest experiences. In Hong Kong, Shangri-La properties serve business and leisure travellers and offer restaurants, meeting facilities, wellness services and premium guest amenities. The company generally provides structured hospitality careers, on-the-job training and opportunities for progression across departments and destinations. Cafe TOO is an established buffet restaurant associated with Island Shangri-La, offering international cuisine in a busy, guest-focused environment.
Hong Kong is a compact international city made up of Hong Kong Island, Kowloon and the New Territories, connected by efficient MTR trains, buses and ferries. Hospitality offers frequent opportunities in hotels, restaurants, cafés, clubs and events, especially for candidates with English, Cantonese or Mandarin skills. Work culture is fast-paced, service-oriented and generally hierarchical, with strong emphasis on punctuality, presentation and teamwork. Lifestyle options range from dense urban districts and shopping areas to beaches, hiking trails and outlying islands. Overseas employees normally need an employer-sponsored employment visa before starting work; the company must demonstrate a genuine position and suitable terms. Applicants should budget for deposits, relatively high rents, transport and healthcare, and arrange accommodation before arrival. Hong Kong has excellent public transport, but living space can be limited and expensive.
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