Security Officer

Job Description

The Security Officer helps protect guests, colleagues, hotel property and sensitive information. Typical responsibilities include patrolling public and back-of-house areas, monitoring CCTV and access points, responding to incidents, preparing reports, supporting emergency procedures, and assisting guests when required. Candidates should normally have relevant hotel, commercial or security experience, good communication skills, sound judgment and a professional appearance. A valid Hong Kong security personnel permit or the ability to obtain one is generally expected. The role requires alertness, physical fitness, integrity, discretion and the flexibility to work rotating shifts, overnight duties, weekends and public holidays. Customer-service awareness and knowledge of emergency, fire and evacuation procedures are important.

Company Info

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognised for Asian-inspired service, elegant properties and strong attention to guest care. The group operates hotels, resorts and related hospitality businesses across Asia, the Middle East, Europe, North America and other international markets. Its Hong Kong portfolio includes renowned properties such as Island Shangri-La and Kowloon Shangri-La. Shangri-La places emphasis on warm, personalised service, operational standards, colleague development and responsible business practices. Employees typically work in multicultural teams and support guests ranging from leisure travellers and families to corporate clients and VIPs. A Security Officer in the company contributes to a safe, welcoming environment while representing the hotel’s professional service culture.

Destination Guide

Hong Kong is a busy international city with excellent opportunities in hotels, restaurants, finance, retail, aviation, technology and professional services. Its culture combines Chinese traditions, Cantonese food and festivals with a highly international outlook. Life is fast-paced, generally safe and convenient, with outstanding public transport, varied dining, hiking trails and easy access to beaches and outlying islands. Rent can be expensive, particularly on Hong Kong Island and in Kowloon, so many workers share accommodation or live in the New Territories. Overseas employees usually need an employment visa sponsored by their employer, commonly under the General Employment Policy; eligibility depends on qualifications, experience, salary and a confirmed job offer. Dependants may qualify for dependant visas. Applicants should confirm visa, work-permit and housing arrangements before relocating.