The Waiter/Waitress serves guests in the Lobster Bar & Grill, taking orders, explaining menu items, delivering food and beverages, processing requests, and maintaining excellent service standards. Candidates should have relevant food and beverage experience, a friendly and professional manner, good communication skills, and the ability to work efficiently in a busy, upscale restaurant. Knowledge of English and Cantonese is advantageous, while Mandarin may also be helpful. The role requires teamwork, attention to detail, neat presentation, flexibility to work shifts, weekends, and public holidays, and a strong commitment to guest satisfaction and hygiene standards.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other destinations. Its properties are known for warm Asian hospitality, high service standards, refined dining, and comprehensive guest facilities. Shangri-La Hotels and Resorts provides career opportunities in rooms, food and beverage, culinary operations, events, wellness, engineering, and corporate functions. Employees may receive benefits such as staff meals, training, career development, and hotel-related discounts, depending on the property and employment terms. In Hong Kong, Shangri-La operates prestigious hotels including Island Shangri-La and Kowloon Shangri-La, serving international business and leisure travelers. The company emphasizes professionalism, personalized service, teamwork, cultural awareness, and long-term employee development.
Hong Kong is a dense, international city with strong opportunities in hospitality, tourism, food and beverage, retail, finance, technology, and professional services. Its culture blends Cantonese traditions with global influences, and local life includes excellent dining, festivals, hiking, beaches, and vibrant neighborhoods. Public transport is efficient, with the MTR, buses, ferries, and trams making commuting relatively easy. Housing can be expensive, especially near central districts, so many employees share apartments or live farther from work. Overseas professionals generally need an employment visa sponsored by their employer, while eligible nationals may use specific talent or working-holiday schemes. Employers typically assist with visa paperwork, but requirements should be confirmed with Hong Kong Immigration. New arrivals should arrange accommodation, health coverage, banking, and an Octopus travel card before starting work.
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