The Service Manager Engineering is responsible for supervising daily engineering and maintenance operations, ensuring the hotel’s electrical, mechanical, plumbing, air-conditioning, fire protection and other building systems operate safely and efficiently. Requirements typically include a diploma or degree in mechanical, electrical or building services engineering, relevant hotel or facilities experience, strong technical knowledge, and familiarity with safety regulations and preventive maintenance. The successful candidate should be practical, organised and service-oriented, with the ability to lead technicians, coordinate contractors, manage maintenance schedules, control costs and respond quickly to guest or operational issues. Experience in a luxury hotel and knowledge of local Indonesian regulations would be advantageous.
Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its properties are known for personalised service, comfortable accommodation, high-quality dining and strong attention to guest experience. Shangri-La places emphasis on its values of hospitality, respect and genuine care, while also investing in employee development and operational standards. In Indonesia, the group has established a presence through high-end hospitality operations serving business and leisure travellers. Engineering teams play an important role in maintaining the safety, comfort, reliability and presentation expected across Shangri-La properties. Employment packages may include meals, uniforms, insurance, service charge, accommodation assistance or other benefits, depending on the hotel and local employment terms.
For an Indonesia-based hospitality role, Bali is the most familiar relocation destination, although the exact property location should be confirmed. The island offers opportunities in hotels, resorts, restaurants, tourism, engineering, construction and facilities management, especially in areas such as Nusa Dua, Jimbaran, Seminyak and Ubud. Balinese culture is strongly influenced by Hindu traditions, with frequent ceremonies, temple visits and community events. Lifestyle is generally relaxed, outdoor-oriented and international, but traffic, seasonal tourism and higher housing costs can be challenging. Employees should obtain the correct employer-sponsored work permit and Indonesian work visa before starting employment; working on a tourist visa is not permitted. Employers commonly assist with immigration, accommodation, health coverage and relocation arrangements. Jakarta offers broader corporate and engineering opportunities, while Lombok and other islands provide quieter resort environments but fewer specialist services.
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