Retail Consultant, Arndale

Job Description

The Retail Consultant at Optus Arndale is responsible for creating positive customer experiences, understanding customer needs, and recommending suitable mobile, internet, and digital products. The role typically involves meeting sales targets, processing transactions, explaining plans and devices, resolving customer enquiries, maintaining store presentation, and supporting team objectives. Applicants are expected to have strong communication and interpersonal skills, a customer-first attitude, confidence discussing technology, and the ability to work in a fast-paced retail environment. Previous retail, sales, telecommunications, or customer service experience is useful, though enthusiasm, reliability, and willingness to learn are also important. Flexible availability, including weekends and public holidays, may be required.

Company Info

Optus is a major Australian telecommunications provider and part of the Singtel Group, one of Asia’s leading communications technology companies. Optus provides mobile services, broadband, home internet, entertainment, enterprise communications, and digital solutions to consumers and businesses. Its retail stores help customers select phones, plans, internet products, and related services while providing ongoing support. The company operates across Australia and employs people in retail, technology, network operations, customer care, corporate services, and sales. Optus promotes customer-focused service, innovation, inclusion, and teamwork. As part of Singtel, it is connected to a broader international technology and communications network, offering career opportunities across Australia and the wider region.

Destination Guide

Australia offers job opportunities in retail, healthcare, construction, technology, hospitality, education, logistics, and professional services. Its culture is generally informal, multicultural, and outdoors-oriented, with an emphasis on work-life balance and direct communication. Lifestyle varies considerably: major cities such as Sydney, Melbourne, Brisbane, Perth, and Adelaide offer public transport, diverse dining, beaches, and cultural events, while regional areas may provide lower housing costs and a quieter pace. Australia is an island country with many coastal communities, although the mainland is usually treated separately from smaller islands. Visitors and workers need an appropriate visa; employer-sponsored, skilled, working holiday, and student pathways have different eligibility rules. Check current requirements with the Australian Department of Home Affairs. Relocation planning should include housing, healthcare, tax registration, transport, and the high cost of living in major cities.