The Retail Consultant role at Optus in Karrinyup involves welcoming customers, understanding their communication and technology needs, and recommending suitable mobile, internet, and digital products. Candidates should have retail, sales, or customer service experience, strong communication skills, and confidence using technology. The role requires a customer-focused attitude, the ability to meet sales targets, and a willingness to work flexible hours, including weekends and public holidays. Optus expects candidates to be energetic, reliable, commercially aware, and capable of creating positive customer experiences while working effectively as part of a team.
Optus is one of Australia's leading telecommunications companies and part of the Singtel Group, a major communications technology organisation headquartered in Singapore. Optus provides mobile, broadband, entertainment, cloud, satellite, and business technology services to millions of customers across Australia. Its retail stores help consumers choose mobile plans, devices, internet services, and digital products. The company operates in a competitive, technology-driven market and focuses on improving connectivity and customer experiences. Optus employs people across retail, engineering, network operations, corporate services, sales, and customer support. As an employer, it generally promotes inclusion, teamwork, professional development, flexible working where suitable, and opportunities to build a career in telecommunications and digital services.
Australia is a large island country with strong employment opportunities in telecommunications, healthcare, construction, technology, education, hospitality, retail, and professional services. Major cities such as Sydney, Melbourne, Brisbane, Perth, Adelaide, and Canberra offer the broadest job markets, while regional areas can provide lifestyle and migration opportunities. Australian workplace culture is generally informal, direct, inclusive, and focused on punctuality, safety, and work-life balance. Karrinyup is a coastal suburb of Perth, known for shopping, beaches, and a relaxed outdoor lifestyle. Living costs can be high, especially for housing in major cities. Visa options include employer-sponsored visas, skilled migration, graduate visas, and working holiday visas, depending on eligibility. Anyone relocating should check current requirements with the Australian Department of Home Affairs and budget for accommodation, healthcare, transport, and initial settlement costs.
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