The Assistant Store Manager supports the Store Manager in leading daily retail operations, delivering sales results and providing excellent customer service. Requirements typically include retail or telecommunications experience, leadership capability, strong communication skills and confidence using point-of-sale and customer management systems. The successful candidate is expected to coach and motivate team members, achieve sales and service targets, manage stock and visual presentation, resolve customer concerns and maintain compliance with company policies. Flexibility to work across weekdays, weekends and public holidays is generally required. Experience in a high-volume customer-facing environment and a genuine interest in technology and connectivity would be valuable.
Optus is one of Australia's largest telecommunications companies and part of the Singtel Group, a major communications technology organisation headquartered in Singapore. Optus provides mobile, broadband, entertainment, digital and business communication services to millions of customers across Australia. Its retail stores help customers choose mobile plans, devices, internet services and related products while providing ongoing support. The company operates in a competitive and rapidly changing industry, with a focus on network investment, digital experiences, customer service and technology innovation. Optus employs people across retail, engineering, corporate, sales and customer operations. As an employer, it generally promotes collaboration, inclusion, development and customer-focused performance. The Gawler role supports the local retail operation and represents the Optus brand directly to customers in the South Australian community.
Australia is a large island country with job opportunities in telecommunications, healthcare, construction, technology, education, hospitality, retail and professional services. Major employment centres include Sydney, Melbourne, Brisbane, Perth, Adelaide and Canberra, while regional areas such as Gawler offer a quieter lifestyle and lower housing costs than major capitals. Australian workplace culture is generally informal, practical and respectful, with emphasis on punctuality, safety, teamwork and work-life balance. Lifestyle benefits include beaches, national parks, outdoor activities and diverse food and arts scenes, although living costs can be high. Work rights depend on visa status. Common pathways include employer-sponsored visas, skilled visas, working holiday visas and student visas with limited work rights. Applicants should check current requirements through the Australian Department of Home Affairs. Relocating usually requires budgeting for accommodation, transport, health insurance and visa fees.
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