Optus is seeking a Retail Consultant for its Devonport store to deliver friendly, knowledgeable service and help customers choose mobile, internet and digital products. The role typically involves meeting sales targets, explaining plans and devices, processing transactions, resolving basic customer concerns, maintaining visual standards and supporting store operations. Candidates should have retail or customer service experience, strong communication skills, a customer-first attitude and confidence using technology. The ability to work flexible hours, including weekends and public holidays, is generally expected. Previous telecommunications or sales experience is helpful but not always essential, as product training is usually provided.
Optus is one of Australia's major telecommunications and digital service providers and is part of the Singtel Group, a leading communications company headquartered in Singapore. Optus provides mobile, broadband, home internet, entertainment, business communications and digital services to millions of customers across Australia. Its retail teams help customers select suitable plans, devices and connectivity solutions while providing ongoing support. The company operates a large national network and invests in 5G, digital platforms and customer experience. Optus employs people across retail stores, contact centres, technology, engineering, sales and corporate functions. Its workplace commonly emphasises customer focus, inclusion, teamwork, innovation and performance. A role in the Devonport store offers the opportunity to build practical telecommunications and sales experience while working directly with customers in a regional Tasmanian community.
Australia is a large island country with employment opportunities in healthcare, construction, technology, education, tourism, retail, logistics and professional services. Major cities offer the broadest job markets, while regional centres such as Devonport provide opportunities in retail, agriculture, manufacturing, transport, health and local services. Australian culture is generally relaxed, direct and multicultural, with strong interest in sport, outdoor activities and work-life balance. Lifestyle costs vary considerably; housing and transport are usually cheaper outside Sydney and Melbourne, although regional availability can be limited. Devonport offers coastal living, community atmosphere and access to Tasmania's natural attractions. Visa options depend on nationality and occupation and may include working holiday, employer-sponsored, skilled, or student visas. Before relocating, check eligibility, work rights, tax, healthcare, rental requirements and professional recognition through Australia's Department of Home Affairs. A job offer does not automatically provide visa sponsorship.
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