The Retail Consultant at Optus Chermside is responsible for welcoming customers, understanding their telecommunications needs, and recommending suitable mobile, internet, and digital products. The role includes meeting sales targets, processing transactions, explaining plans and devices, resolving basic customer concerns, maintaining attractive store standards, and supporting the wider retail team. Candidates are expected to have strong communication and interpersonal skills, a customer-first attitude, confidence discussing products, and the ability to work toward individual and team goals. Retail, telecommunications, or sales experience is useful but not always essential. Flexibility to work weekends, public holidays, and varying shifts is generally required.
Optus is one of Australia’s major telecommunications providers and part of the Singtel Group, a leading communications technology company headquartered in Singapore. Optus provides mobile, broadband, voice, entertainment, and business connectivity services to millions of customers across Australia. Its retail stores help customers choose devices, plans, internet services, and digital solutions while providing face-to-face support. The company operates in a competitive and rapidly changing industry, with a focus on connectivity, customer experience, digital innovation, and reliable network services. Employees may benefit from structured training, staff discounts, performance incentives, and opportunities to develop within retail, customer experience, sales, or broader telecommunications operations. The Chermside role is based in a busy shopping-centre environment in Brisbane, Queensland.
Australia offers opportunities in telecommunications, retail, technology, healthcare, construction, education, hospitality, and professional services. Its culture is generally informal, practical, multicultural, and strongly focused on workplace safety and work-life balance. Lifestyle varies from Brisbane’s warm climate and outdoor activities to Melbourne’s arts scene, Sydney’s beaches, and regional Australia’s quieter communities. Living costs can be high, particularly for housing in major cities, so budgeting is important. Skilled workers may explore employer-sponsored visas, the Skilled Independent or State/Territory Nominated pathways, and working holiday options where eligible. Most overseas workers need a valid visa before employment begins, and requirements depend on occupation, qualifications, age, English ability, and sponsorship. New arrivals should research tax, healthcare, housing, transport, and local employment rules before relocating.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...