The Assistant Store Manager supports the Store Manager in leading daily retail operations at the Optus Carnes Hill store. Requirements typically include retail or telecommunications experience, strong sales and customer-service skills, people leadership capability, and availability to work rotating hours, including weekends and public holidays. The successful candidate is expected to coach team members, achieve sales and service targets, manage store standards, handle customer concerns, support rostering and administration, and promote Optus products and services confidently. A positive, energetic attitude, commercial awareness, and the ability to create an inclusive customer experience are important.
Optus is one of Australia’s leading telecommunications and digital service providers and is part of the Singtel Group, a major communications company headquartered in Singapore. Optus provides mobile, broadband, entertainment, cloud, cybersecurity and business communication services to millions of customers across Australia. Its retail stores help customers select plans, devices and digital services while providing account support and resolving service needs. The company operates in a competitive, customer-focused market and continues to invest in 5G, digital platforms and network capability. Optus promotes teamwork, inclusion, innovation and customer-centric service, with career opportunities across retail, technology, engineering, sales, corporate services and operations.
Australia offers strong employment opportunities in telecommunications, retail, technology, healthcare, construction, education, hospitality and professional services. Major centres such as Sydney, Melbourne, Brisbane, Perth and Adelaide provide the broadest job markets, although living costs vary significantly. Australian workplace culture is generally direct, practical and collaborative, with emphasis on fairness, safety and work-life balance. Lifestyle options range from beaches and outdoor recreation to vibrant multicultural cities; housing and transport costs can be high in Sydney and Melbourne. Skilled workers may explore employer-sponsored visas, skilled migration pathways or working holiday arrangements, depending on nationality, occupation and eligibility. Relocating usually requires a valid visa, tax file number, bank account, health cover and suitable accommodation. Researching state requirements and confirming visa conditions before accepting employment is essential.
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