As a Retail Consultant at Optus Carindale, you will welcome customers, understand their needs and recommend suitable mobile, broadband, entertainment and technology products. The role involves meeting sales targets, explaining plans clearly, processing transactions, maintaining attractive store standards and providing helpful after-sales support. Candidates should have strong communication and customer-service skills, a positive and confident approach, and the ability to work toward individual and team goals. Retail, telecommunications or sales experience is advantageous but may not be essential. Flexibility to work across weekdays, weekends and public holidays is expected, along with comfort using digital systems and learning new products. A genuine interest in technology and the ability to create positive customer experiences are important.
Optus is one of Australia's major telecommunications and technology companies and a member of the Singtel Group, headquartered in Singapore. It provides mobile services, broadband, telecommunications, entertainment, cloud, cybersecurity and business solutions to consumers, government and enterprise customers. Optus operates a nationwide network supported by retail stores, digital channels and technical infrastructure. Its retail teams help customers select plans, devices and connected services while delivering personal support in-store. The company promotes innovation, inclusion and customer-focused service, and employs people across sales, technology, engineering, operations and corporate functions. The Carindale role is based in a busy shopping-centre environment in Brisbane, Queensland, where consultants represent the Optus brand directly to customers and contribute to store sales and service performance.
Australia is a large island continent with opportunities in healthcare, construction, education, hospitality, technology, engineering, logistics, mining and retail. Major employment centres include Sydney, Melbourne, Brisbane, Perth, Adelaide and Canberra, while regional areas may offer additional opportunities and migration incentives. Australian workplaces are generally informal, multicultural and focused on fairness, safety, punctuality and work-life balance. Lifestyle options range from beaches and outdoor sports to vibrant cities, national parks and relaxed regional communities. Living costs can be high, particularly rent in Sydney, Melbourne and Brisbane, so budgeting is important. Skilled workers may qualify for employer-sponsored, skilled, regional or working-holiday visas, depending on age, occupation, qualifications and experience. Applicants should check current requirements through the Australian Department of Home Affairs. Relocating usually requires proof of identity, health insurance, accommodation planning, tax registration and a bank account.
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