The Senior Operational Architect develops and governs operational designs for complex technology and telecommunications services, ensuring solutions are secure, resilient, supportable and aligned with customer and business requirements. The role typically requires substantial experience in operational architecture, service management, enterprise or network environments, and the ability to translate technical designs into practical operating models. Familiarity with ITIL, cloud, automation, cybersecurity, systems integration and telecommunications is valuable, particularly in regulated or government settings. Candidates are expected to work confidently with engineering, delivery, operations, security and customer teams; assess risks and dependencies; document standards; guide solution decisions; and communicate clearly with senior stakeholders. Strong analytical, influencing and problem-solving skills, along with Australian work rights and relevant security-clearance eligibility, may be required for Canberra-based work.
Optus is one of Australia’s leading telecommunications and digital-services companies and a wholly owned subsidiary of Singtel Group, headquartered in Singapore. It provides mobile and fixed-line connectivity, broadband, managed services, cloud, cybersecurity, satellite communications, entertainment and enterprise technology solutions. Optus serves consumers, businesses, government organisations and wholesale customers across Australia, supported by extensive networks, data centres and technology platforms. The company operates in a highly competitive market and continues to invest in 5G, digital experiences, network resilience and secure solutions for large organisations. Its enterprise and government operations often involve complex transformation, communications and managed-service programs, making architecture and operational leadership important capabilities. Optus promotes collaboration, customer focus, innovation and inclusion, while offering roles across engineering, operations, technology, sales, corporate services and professional support functions.
Australia offers strong opportunities in telecommunications, technology, cybersecurity, cloud, engineering, healthcare, construction, education, mining and professional services. Canberra is especially suited to government, defence, consulting and secure technology work. Australian workplace culture is generally practical, direct and collaborative, with emphasis on safety, inclusion, work-life balance and professional accountability. Lifestyle varies from major-city convenience to coastal, regional and outback living; Australia is known for outdoor activities, sport, beaches and a relaxed social culture, although housing and transport costs can be high. Skilled professionals commonly explore employer-sponsored visas, the Skilled Independent or State/Territory Nominated pathways, and temporary skilled options. Requirements depend on occupation, qualifications, English ability, experience, health and character checks. Defence-related Canberra roles may require citizenship or security clearance. Relocating workers should budget for accommodation, healthcare, transport, insurance and initial settlement costs, and confirm work rights before accepting an offer.
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