Retail Consultant, Busselton

Job Description

The Retail Consultant represents Optus in a customer-facing store, helping customers choose mobile, broadband, entertainment and other telecommunications products. Responsibilities typically include understanding customer needs, recommending suitable solutions, meeting sales targets, processing transactions, handling basic service enquiries and maintaining an appealing store environment. Candidates are expected to have strong communication and interpersonal skills, a customer-first attitude, confidence discussing technology, and the ability to work toward individual and team targets. Previous retail, sales or telecommunications experience is helpful but may not be essential. Flexibility to work weekends, public holidays and varied retail hours is generally required, along with reliable attendance, professional presentation and the right to work in Australia.

Company Info

Optus is one of Australia’s leading telecommunications and digital services companies and part of the Singtel Group, a major communications group headquartered in Singapore. Optus provides mobile and fixed-line connectivity, broadband, entertainment, business technology and digital services to consumers, government and enterprises. Its retail stores help customers select plans, devices and connected-home solutions while providing ongoing support. The company operates across Australia and employs people in retail, customer service, engineering, technology, sales and corporate functions. Optus promotes a customer-focused environment and continues to invest in 5G, network capability, digital experiences and innovative communications services. As an employer, it commonly offers structured training, employee benefits and opportunities to develop within retail or move into broader sales, service and telecommunications roles.

Destination Guide

Australia offers opportunities in retail, hospitality, healthcare, construction, trades, logistics, education, technology and professional services. Busselton, in Western Australia’s southwest, has a relaxed coastal lifestyle, beaches, wineries, cafes and access to Margaret River, although local employment is more limited than in Perth. Australian workplace culture is generally practical, inclusive and direct, with emphasis on punctuality, safety and work-life balance. Living costs can be high, particularly for housing, transport and groceries; a car is useful in regional areas. Visa options include employer-sponsored visas, skilled migration, student visas and Working Holiday visas, depending on nationality, age, qualifications and occupation. Before relocating, confirm work rights, healthcare arrangements, tax obligations and rental availability. New arrivals should budget for initial accommodation, transport, bond and essential living expenses, and check whether their qualifications or licences require Australian recognition.