The Retail Consultant at Optus Burleigh is responsible for welcoming customers, understanding their communication and entertainment needs, and recommending suitable mobile, internet, and technology products. The role involves meeting sales targets, processing transactions, explaining plans clearly, resolving customer questions, maintaining attractive store displays, and supporting day-to-day store operations. Candidates are expected to have strong customer service and communication skills, a positive and energetic approach, and an interest in technology. Retail, sales, or telecommunications experience is helpful but not always essential. The successful candidate should be comfortable working toward targets, learning new products, handling competing priorities, and working flexible hours, including weekends and public holidays.
Optus is one of Australia’s leading telecommunications and entertainment providers and is part of the Singtel Group, a major communications company headquartered in Singapore. Optus provides mobile and fixed-line services, broadband, digital entertainment, cloud solutions, and business communications to millions of consumer and enterprise customers. Its retail stores help customers select plans, devices, internet services, and support options suited to their needs. Optus promotes accessible technology, customer-focused service, teamwork, and an inclusive workplace. Employees may receive product training, sales development, staff benefits, and opportunities to progress within retail, customer experience, sales, or broader telecommunications roles. The Burleigh position is based on Queensland’s Gold Coast, a busy coastal area with strong retail, tourism, and service-sector activity.
Australia offers opportunities in healthcare, technology, construction, education, hospitality, retail, logistics, engineering, and professional services. Its culture is generally informal, diverse, practical, and supportive of work-life balance, although workplace expectations vary by industry. Lifestyle choices range from vibrant cities and beaches to regional communities and outdoor activities. Major costs include housing, transport, healthcare, and childcare, particularly in Sydney, Melbourne, Brisbane, and popular coastal areas such as the Gold Coast. Skilled workers may qualify for employer-sponsored, skilled, or regional visas, while working holiday visas suit eligible younger applicants. Employers usually require legal work rights, tax registration, and sometimes industry checks or licences. Relocating involves arranging accommodation, banking, insurance, transport, and a tax file number. Australia is geographically large, so researching climate, commuting distances, local job demand, and living costs before moving is important.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...