The Retail Consultant role at Optus in Bathurst involves welcoming customers, understanding their communication and technology needs, and recommending suitable mobile, internet, device and entertainment solutions. Candidates should have retail or customer-service experience, strong communication skills, a sales-focused attitude and confidence using digital systems. The role requires achieving sales targets, processing transactions accurately, explaining products and plans clearly, and providing friendly support before and after purchase. Optus expects candidates to be energetic, reliable, team-oriented and willing to work flexible retail hours, including weekends and public holidays. A genuine interest in technology and the ability to create positive customer experiences are important.
Optus is one of Australia’s leading telecommunications and digital services companies and a major business within the Singtel Group, headquartered in Singapore. It provides mobile services, broadband, home internet, entertainment, business communications and digital solutions to millions of customers across Australia. Optus operates retail stores, online channels and extensive network infrastructure, competing with major providers such as Telstra and Vodafone. The company’s retail teams help customers choose plans, devices and connected services while delivering practical, personalised support. Optus promotes customer focus, innovation, teamwork and inclusion, and offers opportunities across retail, technology, network operations, sales and corporate functions. The Bathurst position supports customers in a regional New South Wales community and combines consultative selling with day-to-day service delivery.
Australia offers employment opportunities in healthcare, construction, education, technology, retail, hospitality, logistics and skilled trades. Regional cities such as Bathurst can provide a more relaxed lifestyle, lower housing costs than Sydney and close access to nature, while still offering essential services and local employment. Australian culture is generally informal, diverse and community-minded, with strong emphasis on workplace safety, fairness and work-life balance. Employees usually need the right to work through citizenship, permanent residency or a suitable visa. Skilled migrants may consider employer-sponsored, skilled independent or regional visas, although eligibility depends on occupation, qualifications, English ability and points. Working-holiday visas may suit eligible younger applicants. Relocating involves arranging accommodation, tax and banking registration, healthcare access and transport; a car can be useful in regional areas. Australia’s climate varies considerably, so research the specific region before moving.
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