The Store Manager will lead the Optus Armadale retail team, deliver sales and customer service results, manage daily store operations, and represent the brand professionally. Requirements typically include retail or telecommunications experience, previous team leadership, strong communication skills, commercial awareness, and confidence using sales and point-of-sale systems. The successful candidate is expected to coach and motivate staff, achieve sales and service targets, manage rostering and inventory, resolve customer issues, maintain visual standards, and comply with company policies. A results-focused attitude, flexibility to work weekends and public holidays, and a genuine interest in helping customers choose suitable products and services are important.
Optus is one of Australia’s leading telecommunications and digital services providers and part of the Singtel Group, a major communications technology company headquartered in Singapore. Optus provides mobile, broadband, business connectivity, entertainment, cloud, and digital services to consumers, enterprises, and government customers. Its retail stores help customers select and manage mobile plans, devices, internet services, and other technology solutions. The company operates across Australia and employs people in customer-facing, technical, corporate, and operational roles. Optus promotes an inclusive workplace and focuses on customer experience, innovation, connectivity, and responsible business practices. As a store manager, the role contributes directly to local customer relationships, retail performance, team development, and the delivery of the Optus brand experience.
Australia offers opportunities in retail, telecommunications, healthcare, construction, education, technology, hospitality, logistics, and professional services. Major employment hubs include Sydney, Melbourne, Brisbane, Perth, Adelaide, and Canberra, while regional areas may offer opportunities in agriculture, tourism, and community services. Australian workplace culture is generally informal, direct, safety-conscious, and focused on reliability, inclusion, and work-life balance. Lifestyle options range from busy city living to coastal, rural, and outdoor communities, with beaches, national parks, sport, and multicultural food widely enjoyed. Living costs can be high, particularly in Sydney and Melbourne; Armadale is a suburban area south-east of Perth. Work rights depend on citizenship, permanent residency, or an appropriate visa, such as a skilled, employer-sponsored, graduate, or working holiday visa. Check official Australian immigration requirements before accepting employment, and budget for housing, transport, healthcare, and relocation costs.
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