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Intake Lead

Philippines BDO Unibank, Inc. PHP 60,000–PHP 100,000 per month*
Job Description

The Intake Lead is expected to manage and coordinate the intake of requests, projects, or operational work, ensuring submissions are properly assessed, prioritized, documented, and routed to the appropriate teams. The role typically requires strong organization, stakeholder communication, process-management, and problem-solving skills, along with the ability to monitor workloads, maintain accurate records, and identify opportunities to improve workflow efficiency. Candidates should be comfortable working with multiple business units, handling competing deadlines, preparing reports, and using productivity or case-management systems. Experience in banking operations, project coordination, service management, or process improvement is advantageous. The successful candidate should be detail-oriented, dependable, collaborative, and capable of making sound decisions in a fast-paced financial-services environment.

Company Info

BDO Unibank, Inc. is one of the Philippines’ largest banks and a major provider of financial services to individuals, businesses, and institutions. Its services include retail and corporate banking, loans, deposits, treasury, investment banking, cash management, wealth management, and digital banking. Headquartered in Makati, BDO operates an extensive branch and ATM network across the country, supported by technology, operations, and shared-services teams in Metro Manila. The bank is part of the SM Group and serves a broad customer base ranging from everyday depositors and small businesses to large corporations. BDO is known for its scale, broad product offering, and emphasis on customer service, operational reliability, regulatory compliance, and digital transformation. Working there can provide exposure to banking processes, cross-functional projects, structured career development, and the large-scale systems used by a leading Philippine financial institution.

Destination Guide

The Philippines offers employment opportunities in banking, business-process outsourcing, technology, healthcare, education, tourism, logistics, and shared services. Metro Manila, including Mandaluyong, Makati, Taguig, and Quezon City, has the widest range of professional roles, while Cebu and Davao are important regional centers. Filipino culture is generally welcoming, family-oriented, and community-minded, with English widely used in workplaces. Lifestyle varies from busy urban living and mall-centered convenience to relaxed coastal and provincial communities. Housing and commuting costs depend heavily on location; traffic in Metro Manila can be challenging, so living near work is often practical. Foreign nationals generally need an appropriate work visa or permit sponsored or supported by an employer, while Filipino citizens may relocate domestically without immigration requirements. New arrivals should arrange accommodation, local identification, healthcare coverage, banking access, and an emergency budget before moving.

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