The Client Service Associate supports daily branch operations and provides efficient, courteous service to BDO customers. Typical responsibilities include handling account inquiries, deposits, withdrawals, payments, account opening, document verification, and other over-the-counter transactions while following bank policies and regulatory requirements. Candidates are generally expected to have a college degree, strong communication and customer-service skills, basic computer proficiency, good numerical ability, and careful attention to detail. Previous banking, cash-handling, or sales experience may be helpful but is not always required. The role requires integrity, professionalism, patience, accuracy, and the ability to work under pressure in a busy branch environment. Flexibility to meet service and sales targets, willingness to learn, and readiness to work in Bacolod City are also important.
BDO Unibank, Inc. is one of the Philippines’ largest full-service banks and a member of the SM Group. It serves individual customers, businesses, corporations, and institutional clients through an extensive network of branches, ATMs, digital platforms, and specialized financial services. Its offerings include deposits, consumer loans, credit cards, remittances, corporate banking, investment products, treasury services, and wealth management. BDO is known for its broad nationwide presence and focus on making banking accessible to customers across major cities and provincial communities. Employees work in a structured, service-oriented environment where compliance, operational accuracy, customer trust, and professional development are important. A Client Service Associate contributes directly to the branch experience by helping customers complete transactions efficiently and by supporting the bank’s standards for reliable and responsible financial service.
The Philippines offers job opportunities in banking, business-process outsourcing, technology, healthcare, tourism, education, retail, and manufacturing. Manila and nearby cities have the largest corporate market, while Cebu, Davao, Bacolod, and Iloilo provide growing regional opportunities with generally lower living costs. Filipino culture is warm, family-oriented, respectful, and community-minded; English is widely used in workplaces. Lifestyle ranges from lively urban living to relaxed coastal and provincial communities, with diverse food, festivals, beaches, and outdoor activities. Foreign nationals usually need an appropriate work visa or permit, commonly arranged with support from the sponsoring employer; requirements depend on nationality and job type. Relocating employees should budget for housing deposits, transportation, healthcare, and local registration. Bacolod is known for its friendly atmosphere, food culture, and comparatively affordable lifestyle, making it a practical base for regional banking work.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...