The Client Service Associate-Pool role at BDO Unibank supports branch operations and provides efficient, courteous service to customers. Typical responsibilities include processing deposits, withdrawals, payments, account requests, and other over-the-counter transactions; assisting with account opening and maintenance; handling customer inquiries; and following bank procedures, controls, and regulatory requirements. Candidates generally need a bachelor's degree, good communication and numerical skills, attention to detail, customer-service ability, and willingness to work in a branch environment. Previous banking or sales experience may be helpful but is not always required. The successful candidate is expected to be trustworthy, professional, accurate, adaptable, and comfortable meeting service standards and sales or referral goals.
BDO Unibank, Inc. is one of the Philippines’ largest full-service banks and a member of the SM Group. It serves individuals, businesses, institutions, and government clients through an extensive branch and ATM network, digital banking channels, and specialized financial services. Its offerings include deposits, consumer loans, credit cards, remittances, corporate lending, investment banking, treasury, wealth management, and insurance-related services. BDO is known for its broad nationwide presence and emphasis on accessible banking, technology, and customer convenience. Employees work in a structured, regulated environment where accuracy, integrity, teamwork, and service quality are important. A branch-based Client Service Associate can gain practical experience in banking operations, customer relations, compliance, and financial products, with potential opportunities to progress into sales, relationship management, or other banking functions.
The Philippines offers job opportunities in banking, business-process outsourcing, technology, tourism, healthcare, education, and retail. Major employment centers include Metro Manila, Cebu, Davao, and regional cities such as Santiago. Filipino culture is generally welcoming, family-oriented, community-minded, and English is widely used in workplaces. Lifestyle varies from busy urban living to quieter provincial communities, with relatively affordable food, transport, and housing outside central Manila. The country has thousands of islands, offering beaches, mountains, diving, and vibrant local festivals. Foreign employees usually need an employer-sponsored work visa or permit, while short-term visitors may enter under visa-free rules depending on nationality. Relocating typically involves securing a job offer, arranging legal authorization, finding housing, and obtaining local documentation. Living costs, traffic, weather, and occasional typhoons should be considered when choosing a location.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...