Operations Officer

Job Description

The Operations Officer supports daily branch activities, including account opening, cash and non-cash transactions, document verification, records management, and compliance with banking policies and regulatory requirements. Candidates typically need a bachelor’s degree, preferably in business, finance, accounting, or a related field, along with good numerical, organizational, and communication skills. Experience in banking, customer service, or administrative operations is advantageous. The role expects accuracy, integrity, confidentiality, attention to detail, and the ability to work efficiently in a busy branch environment. Candidates should be comfortable using office and banking systems, assisting customers professionally, and coordinating with colleagues to ensure smooth and compliant branch operations.

Company Info

BDO Unibank, Inc. is one of the Philippines’ largest and most established universal banks. It provides a broad range of services to individuals, businesses, corporations, and institutional clients, including deposits, lending, payments, treasury, investment banking, insurance, and wealth management. The bank operates an extensive branch, ATM, and digital banking network across the country and maintains a significant presence in the Philippine financial sector. BDO is part of the SM Group and serves customers through its focus on accessibility, technology, financial inclusion, and dependable service. Employees work in a structured banking environment with strong emphasis on regulatory compliance, customer protection, operational controls, and professional development. An Operations Officer in Angeles City would typically support branch efficiency and service quality while following BDO’s policies and applicable Bangko Sentral ng Pilipinas regulations.

Destination Guide

The Philippines offers job opportunities in banking, business-process outsourcing, technology, tourism, healthcare, education, retail, and manufacturing. Major employment centers include Metro Manila, Cebu, Davao, Clark, and Angeles City. Filipino culture is generally welcoming, family-oriented, and community-minded, with English widely used in workplaces. Lifestyle varies from busy urban living to relaxed coastal and provincial communities; food, festivals, beaches, and outdoor activities are major attractions. Foreign nationals normally need an appropriate work visa or permit, usually sponsored or supported by an employer. Common routes include a 9(g) pre-arranged employment visa, while short-term business or tourist entry does not authorize regular employment. Relocating requires planning for housing, transportation, healthcare, taxes, and document authentication. Angeles and nearby Clark offer international connections, growing commercial activity, and comparatively accessible living costs, though traffic and seasonal weather should be considered.