Client Service Associate (Makati Central Area)

Job Description

The Client Service Associate supports daily branch operations and serves customers with account opening, deposits, withdrawals, payments, requests, and general banking inquiries. Applicants typically need a bachelor's degree, good communication and customer-service skills, basic computer and numerical ability, attention to detail, and willingness to work in a branch environment. Banking, cash-handling, or sales experience may be an advantage, although entry-level candidates may be considered. The role expects professionalism, accuracy, confidentiality, compliance with banking procedures, and the ability to meet service and transaction-quality standards. Candidates should be dependable, customer-focused, well-presented, and willing to work in Makati Central Area and follow assigned schedules.

Company Info

BDO Unibank, Inc. is one of the Philippines’ largest full-service banks and a major member of the SM Group. Headquartered in Makati, BDO serves individual customers, businesses, institutions, and government-related clients through an extensive branch, ATM, and digital banking network nationwide. Its services include deposits, consumer loans, credit cards, corporate and investment banking, treasury, trust banking, remittances, and wealth management. The bank is known for its broad domestic presence and continued investment in digital platforms, customer service, and financial inclusion. Employees generally work in a structured, regulated environment where accuracy, integrity, service quality, teamwork, and compliance are important. Career opportunities range from branch and operations roles to technology, finance, risk, sales, and specialized banking functions.

Destination Guide

The Philippines offers employment opportunities in banking, business-process outsourcing, technology, healthcare, education, tourism, retail, logistics, and construction. Metro Manila, including Makati, is the country’s main corporate center, while Cebu and Davao also provide growing job markets. Filipino culture is generally warm, family-oriented, community-minded, and English is widely used in workplaces. Lifestyle ranges from busy urban living to relaxed coastal and island communities, with generally affordable food and services but significant traffic and varying housing costs. Foreign nationals normally need an employer-sponsored work visa or permit; tourists cannot legally work. Relocating usually requires a valid passport, employment contract, immigration approval, and local registration, with requirements depending on nationality and role. New arrivals should budget for housing deposits, transportation, healthcare, and utilities, and confirm visa, tax, and employment rules with Philippine authorities or an accredited adviser.