Operations Officer

Job Description

The Operations Officer supports daily banking processes, including transaction processing, document validation, account or payment servicing, reconciliation, records maintenance, and coordination with branches and internal departments. Typical requirements include a bachelor's degree, preferably in business, finance, accounting, or a related field; strong attention to detail; basic computer and spreadsheet skills; and good written and verbal communication. Banking or operations experience may be preferred, although qualified entry-level applicants may be considered. The candidate is expected to follow procedures and regulatory controls, protect confidential customer information, meet processing deadlines, resolve discrepancies promptly, and maintain accurate, reliable work while handling routine and peak-volume tasks.

Company Info

BDO Unibank, Inc. is one of the Philippines' largest full-service universal banks and a member of the SM Group. Headquartered in Mandaluyong City, it serves individual customers, businesses, institutions, and government-related clients through an extensive branch, ATM, and digital banking network. Its services include deposits, consumer finance, corporate and commercial lending, investment banking, treasury, trust banking, remittances, and wealth management. BDO employs professionals across branch banking, operations, technology, risk, finance, customer service, and specialized financial services. The bank is known for its broad domestic reach and emphasis on operational reliability, customer convenience, compliance, and digital transformation. An Operations Officer contributes to the behind-the-scenes processes that allow transactions and banking services to be delivered accurately, securely, and efficiently.

Destination Guide

The Philippines offers banking, technology, BPO, tourism, healthcare, education, logistics, and manufacturing opportunities, with Metro Manila, Cebu, and Davao serving as major employment centers. Filipino culture is generally welcoming, family-oriented, community-minded, and respectful, with English widely used in workplaces. Lifestyle ranges from fast-paced urban living to more relaxed coastal and provincial communities. Living costs vary considerably; Manila usually has higher rent and commuting expenses, while Cebu and Davao can offer a more manageable balance. Foreign nationals normally need an appropriate work visa, commonly employer-sponsored, and should secure the required permits before starting employment. Employers typically help with documentation. The country has thousands of islands, beaches, mountains, historic towns, and vibrant food and festival traditions. New arrivals should plan for tropical weather, traffic, occasional typhoons, and differences in public transport and infrastructure between urban and rural areas.