The Technical Operations Analyst supports the reliable day-to-day operation of BDO’s technology systems and services. Typical responsibilities include monitoring applications and infrastructure, investigating incidents, performing system checks, coordinating issue resolution, documenting procedures, and supporting production releases or operational improvements. Candidates are generally expected to have a degree in Information Technology, Computer Science, Engineering, or a related field, along with experience in technical support, systems operations, application support, or a similar environment. Knowledge of operating systems, databases, networking, monitoring tools, incident management, and basic scripting is useful. The role requires analytical thinking, attention to detail, clear communication, willingness to work in shifts or on-call schedules, and the ability to remain calm while resolving time-sensitive technical problems.
BDO Unibank, Inc. is one of the Philippines’ largest universal banks and a major provider of financial services to individuals, businesses, and institutions. Headquartered in Makati, BDO offers deposit accounts, lending, payments, investment products, insurance, remittance, treasury, and digital banking services through an extensive branch, ATM, and electronic banking network. The bank is part of the SM Group and serves customers across the Philippines, with additional international offices supporting Filipino and corporate clients overseas. BDO employs professionals in banking operations, technology, risk, finance, customer service, sales, and corporate functions. Its technology and operations teams help maintain secure, available, and efficient systems that support high-volume banking transactions. Employees typically work in a structured, regulated environment where reliability, customer protection, teamwork, and continuous process improvement are important.
The Philippines offers job opportunities in banking, shared services, information technology, software development, finance, healthcare, education, tourism, and business-process outsourcing. Metro Manila, including Mandaluyong, Makati, Taguig, and Quezon City, has the widest range of professional roles, while Cebu and Davao are important regional centers. Filipino culture is generally warm, family-oriented, respectful, and socially welcoming; English is widely used in workplaces. Lifestyle varies from fast-paced urban living to more relaxed coastal and island communities. Rent, transport, and daily costs are usually higher in Metro Manila than in provincial areas. Foreign nationals normally need an employer-sponsored work permit and appropriate visa, while short visits may be covered by visa-exempt entry depending on nationality. Relocating employees should arrange employment documentation, housing, health insurance, banking access, and transport planning before arrival. Weather is tropical, with a rainy season and occasional typhoons.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...