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Client Service Associate-Pool

Philippines BDO Unibank, Inc. ₱18,000–₱27,000 per month*
Job Description

The Client Service Associate-Pool supports day-to-day branch banking activities, including processing deposits and withdrawals, assisting with account opening and maintenance, handling customer inquiries, and promoting suitable BDO products and services. Candidates are generally expected to be college graduates, preferably with a business, finance, or related degree, and may need relevant customer service, sales, or banking experience. Strong communication, numerical accuracy, computer skills, integrity, and attention to detail are important. The role may require willingness to work in different branches, follow banking controls and procedures, meet service or sales targets, and maintain professionalism when dealing with customers. Fresh graduates may be considered depending on the specific vacancy.

Company Info

BDO Unibank, Inc. is one of the Philippines’ largest universal banks and a major member of the SM Group. Headquartered in Makati, it provides a broad range of services to individual customers, businesses, corporations, and institutional clients. Its offerings include deposits, consumer loans, credit cards, payments, remittances, investments, wealth management, insurance, and corporate finance. BDO operates an extensive branch and ATM network throughout the country, supported by digital banking channels and technology-driven services. The bank is known for its large national presence, broad customer base, and focus on accessible banking. Employees typically work in a structured, service-oriented environment with opportunities to develop experience in branch operations, sales, customer relations, and other banking disciplines.

Destination Guide

The Philippines offers banking, BPO, technology, tourism, healthcare, education, construction, and retail opportunities, especially in Metro Manila, Cebu, Davao, and regional cities such as Cagayan de Oro. Filipino culture is welcoming, family-centered, and community-oriented, with English widely used in workplaces. Lifestyle varies from busy urban living to relaxed coastal and provincial communities. Housing, transport, and food are generally more affordable outside Metro Manila, although traffic and public transport can be challenging in major cities. Foreign nationals normally need an appropriate work visa or permit sponsored or supported by an employer; tourists cannot legally work. Long-term relocation requires planning for employment documentation, accommodation, healthcare, banking, and local registration. Cagayan de Oro offers a lower cost of living, access to beaches and outdoor activities, and a growing commercial sector, making it a practical base for regional employment.

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