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Client Service Associate (Manila 1 Area)

Philippines BDO Unibank, Inc. ₱18,000–₱28,000 per month*
Job Description

The Client Service Associate supports daily branch operations and serves customers with account opening, deposits, withdrawals, fund transfers, payments, inquiries, and other banking requests. Candidates typically need a bachelor’s degree, strong communication and interpersonal skills, basic computer proficiency, attention to detail, and a customer-focused attitude. Experience in banking, retail, or service operations may be advantageous, although entry-level applicants may be considered. The role expects professionalism, accuracy, confidentiality, efficiency, and the ability to follow BDO policies, regulatory requirements, and internal controls. Candidates should also be comfortable handling cash or sensitive customer information, working under pressure, meeting service standards, and coordinating effectively with branch colleagues.

Company Info

BDO Unibank, Inc. is one of the Philippines’ largest full-service banks and a major member of the SM Group. Headquartered in Makati, it provides a broad range of services to individual customers, businesses, corporations, and institutional clients. Its offerings include deposits, consumer loans, credit cards, remittances, insurance, investment products, cash management, corporate finance, and digital banking. BDO operates an extensive network of branches, ATMs, and electronic channels across the country, supported by a large workforce serving millions of customers. The bank is known for its wide domestic reach and strong presence in retail and commercial banking. Employees generally work in structured, service-oriented environments where compliance, operational accuracy, teamwork, and customer experience are important. Benefits and compensation may vary by position, experience, branch assignment, and company policy.

Destination Guide

The Philippines offers employment opportunities in banking, business-process outsourcing, technology, healthcare, education, tourism, retail, manufacturing, and logistics. Metro Manila is the country’s main commercial center, while Cebu, Davao, and Clark also provide growing career options. Filipino culture is generally warm, family-oriented, and community-minded; English is widely used in professional settings. Lifestyle varies from busy urban living, malls, and restaurants to quieter coastal and provincial communities. Popular islands and destinations include Luzon, Cebu, Palawan, Boracay, and Mindanao, each offering different scenery and costs of living. Foreign nationals normally need an appropriate work visa, commonly arranged with employer support, before beginning employment. Relocating requires budgeting for housing, transportation, health insurance, utilities, and documentation. Public transport is affordable but crowded in major cities. Manila offers the broadest job market, though traffic and rental costs can be high. Always confirm current visa rules with Philippine authorities or the employer.

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