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Client Service Associate (Manila Central Area)

Philippines BDO Unibank, Inc. PHP 18,000–PHP 28,000 per month, depending on experience, branch location, and benefits*
Job Description

The Client Service Associate supports daily branch operations and serves customers with account opening, deposits, withdrawals, inquiries, requests, and basic banking products. The role generally requires a bachelor’s degree, strong communication and customer-service skills, good numerical ability, attention to detail, and basic computer proficiency. Prior banking, cashiering, sales, or service experience is advantageous, although qualified fresh graduates may be considered. Candidates are expected to represent BDO professionally, handle transactions accurately, protect customer information, follow banking policies and regulatory requirements, meet service standards, and identify suitable products or services for clients. Flexibility, integrity, teamwork, and the ability to work in a busy branch environment are important.

Company Info

BDO Unibank, Inc. is one of the Philippines’ largest full-service universal banks and is part of the SM Group. It provides a broad range of services, including consumer and commercial banking, corporate finance, investment banking, treasury, wealth management, remittances, and digital banking. BDO serves individuals, small and medium-sized businesses, large corporations, and institutional clients through an extensive branch and ATM network nationwide. The bank is known for its strong domestic presence and continued investment in technology, digital channels, and customer service. Employees typically work in a structured, performance-focused environment with opportunities to build experience in branch banking, sales, operations, and financial services. Benefits and compensation vary by position and employment status, but may include statutory benefits, health coverage, incentives, training, and career-development programs.

Destination Guide

The Philippines offers career opportunities in banking, business-process outsourcing, technology, healthcare, tourism, logistics, education, and shared services. Manila and nearby cities have the widest selection of corporate and financial jobs, while Cebu and Davao are important regional centers. Filipino culture is warm, family-oriented, community-minded, and strongly influenced by English and American traditions; English is widely used in professional settings. Lifestyle ranges from busy urban living and malls to beaches, mountains, and quieter provincial communities. Foreign nationals normally need an appropriate work visa or permit arranged with an employer; visa rules depend on nationality and employment terms, so check current Philippine government guidance. Relocation costs are highest in Metro Manila, especially for housing and commuting. New arrivals should budget for rent, transport, healthcare, utilities, and deposits, and should research neighborhood safety, traffic, weather, and access to workplaces before choosing accommodation.

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