The AVP, Scam Investigation role is responsible for investigating suspected scams, fraud cases and suspicious customer or payment activity. Requirements typically include a degree in finance, banking, criminology, compliance or a related field, with relevant experience in fraud investigation, financial crime, risk management or law enforcement. The candidate should understand transaction monitoring, digital payment risks, customer due diligence and regulatory expectations. Strong analytical, interviewing, report-writing and case-management skills are important, along with sound judgment and attention to detail. The role is expected to lead complex investigations, identify scam patterns, coordinate with internal teams and external authorities, recommend controls, and help reduce financial and customer impact. Thai and English communication skills may be required for this Bangkok-based position.
United Overseas Bank (UOB) is a major Singapore-headquartered bank with operations across Singapore, Malaysia, Thailand, Indonesia, Vietnam, China, Hong Kong, Japan, India, Australia and the United Kingdom. Established in 1935, UOB provides retail and commercial banking, wealth management, corporate banking, investment banking, transaction banking and digital financial services. The bank serves individuals, businesses, institutions and multinational companies, with a strong focus on Southeast Asia. UOB has expanded its regional presence through organic growth and acquisitions, including the purchase of Citigroup’s consumer banking operations in several ASEAN markets. In Thailand, the bank serves personal, affluent and business customers through branches, digital channels and corporate banking teams. Its work environment generally combines international banking standards with local market knowledge, while placing emphasis on risk management, regulatory compliance, customer protection and responsible growth.
Thailand offers more than island living: Bangkok is the country’s main center for banking, technology, compliance and corporate careers, while Phuket, Koh Samui and other coastal destinations provide opportunities in tourism, hospitality, real estate and international services. Thai culture values politeness, respect for hierarchy, family, food and community, and English is widely used in business and tourist areas. Lifestyle costs vary significantly; Bangkok is convenient and energetic, while island life is slower but often more expensive for housing and imported goods. Foreign professionals usually need an employer-sponsored Non-Immigrant B visa and work permit before starting employment. Employers commonly assist with documentation, although requirements can change and should be confirmed with Thai authorities. Relocating involves arranging accommodation, health insurance, banking, tax registration and local transport. Thailand is attractive for its warm climate, beaches and food, but newcomers should prepare for humidity, traffic and occasional language barriers.
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