The Assistant Privilege Service Manager supports UOB Privilege Banking clients by delivering personalised service, handling account and banking requests, resolving issues, and coordinating with internal teams. The role may involve branch operations, client onboarding, transaction support, service recovery, and identifying suitable banking or wealth solutions. Candidates are generally expected to have customer service or banking experience, strong communication and interpersonal skills, attention to detail, and a sound understanding of banking products and procedures. A service-oriented mindset, professional appearance, confidentiality, and the ability to work toward service and business targets are important. Knowledge of compliance requirements and experience serving affluent customers would be advantageous. This is a one-year contract position based in Singapore.
United Overseas Bank (UOB) is a major Singapore-based banking group with operations across Singapore, Malaysia, Indonesia, Thailand, Vietnam, China, Hong Kong, Japan, Australia, the United Kingdom and the United States. Founded in 1935, the bank provides personal and commercial banking, wealth management, investment banking, treasury, and financial services to individuals, businesses, and institutions. UOB is particularly well known for its strong Southeast Asian network and offers services ranging from everyday banking and credit cards to private banking and corporate finance. The group serves customers through branches, digital channels, relationship managers, and specialist banking teams. Its Singapore headquarters supports a broad range of regional functions and career opportunities in banking, technology, operations, risk, compliance, sales, and customer service.
Singapore is a compact, highly connected island city with strong opportunities in banking, finance, technology, healthcare, logistics, hospitality, and professional services. English is widely used at work, while Mandarin, Malay, and Tamil are also official languages. The culture is multicultural, orderly, safety-conscious, and generally fast-paced, with excellent public transport, reliable services, diverse food, and easy access to parks and regional travel. Housing and childcare can be expensive, although public transport is affordable and efficient. Foreign professionals usually need an employer-sponsored work pass, such as an Employment Pass or S Pass; eligibility depends on salary, qualifications, experience, and government assessment. Employers typically guide successful applicants through the application process. New arrivals should arrange accommodation, healthcare coverage, banking, and tax registration, and check current immigration rules before relocating.
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